Front Desk Clerk 2nd Shift

We are looking for a Hotel Front Desk Agent to serve as our guests’ first point of contact and manage all aspects of their accommodation.
We are hiring for part time second shift 3pm-11pm.
Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities.
If you have a knack for customer service and work experience in the hotel industry, we’d like to meet you.
Ultimately, you will help create a pleasant and memorable stay for our guests.
*Responsibilities* * Perform all check-in and check-out tasks * Manage online and phone reservations * Inform customers about payment methods and verify their credit card data * Register guests collecting necessary information (like contact details and exact dates of their stay) * Welcome guests upon their arrival and assign rooms * Provide information about our hotel, available rooms, rates and amenities * Respond to clients’ complaints in a timely and professional manner * Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests’ needs * Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests * Upsell additional facilities and services, when appropriate * Maintain updated records of bookings and payments *Skills* * Work experience as a Hotel Front Desk Agent, Receptionist or similar role * Understanding of how travel planning websites operate, like Booking and TripAdvisor * Customer service attitude * Excellent communication and organizational skills * Degree in hotel management is a plus Job Type: Part-time Pay: From $12.
00 per hour Schedule: * 8 hour shift Work setting: * In-person Work Location: In person