Transportation Supervisor

Description Supervise Bus Drivers in the Transportation Department; assign vehicles for fixed route and demand response service; facilitate safe operations through direction and training; dispatch radio communications to drivers; use automated scheduling software.
The essential functions of the job are not limited to those listed in the job description.
The City retains the discretion to add to or change the duties of the position at any time.
Supervises mass transit operations and oversees office administration; ensures buildings and grounds are clean and secure.
Manages employees by creating work schedules; maintaining personnel, payroll and maintenance records; evaluating performance; selecting new employees; and disciplining employees.
Performs clerical duties by making reservations; and keying in data for Route Match.
Supervises the money collected from fixed routes and demand response service by counting and verifying the drivers’ counts; making bank deposits; and recording all tokens and money for each run.
Prepares paperwork by recording assignments of buses to fixed routes; and maintains mileage and fuel records for buses daily.
Reviews camera surveillance video to monitor customer service.
Responds to passenger complaints.
Completes training activities.
Monitors operational performance for fixed route and reservation based operations.
ADDITIONAL DUTIES Schedules special trips; Maintains mileage and fuel reports.
Investigates accidents by pulling videos from buses, shop or facilities; determining cause of accidents; and preparing reports.
Attends meetings and training sessions.
Performs additional duties to support operational requirements as assigned.
Education and Experience High School Diploma or GED, with knowledge of a specific vocational, administrative, or technical nature from six months/one year of advanced study or training from a college, vocational, business, or technical school, and over one year up to and including three years of experience.
An equivalent combination of education and experience may be considered in lieu of the specific requirements listed above.
Certifications/Licenses Valid Commercial Driver’s License and acceptable driving record according to City criteria.
Job Knowledge Advanced knowledge of the subject matter.
Complete comprehension of the subject area to solve common and unusual problems, able to advise on technical matters, and serve as a resource on the subject for others.
Reading Intermediate: Ability to read papers, periodicals, journals, manuals, dictionaries, and thesauruses.
Writing Intermediate: Ability to write reports, prepare business letters, expositions, and summaries with proper format, punctuation, spelling, and grammar, using all parts of speech.
Math Intermediate: Ability to deal with system of real numbers; practical application of fractions, percentages, ratios/proportions and measurement.
Communication Skills Decisions regarding interpretation of policies may be made.
Contacts may involve stressful, negative interactions with the public requiring high levels of tact and the ability to respond to aggressive interpersonal interactions.
Elements of persuasion may be necessary to gain cooperation and acceptance of ideas.
Independence and Decision-Making Normally performs the job by following established standard operating procedure and/or policies.
There is a choice of the appropriate procedure or policy to apply to duties.
Performance reviewed periodically.
Technical Skills Work requires a comprehensive, practical knowledge of a technical field with use of analytical judgment and decision-making abilities appropriate to the work environment of the organization.
Fiscal Responsibilities Completes research for documents, compiles data for computer entry, and/or enters or oversees data entry.
Has responsibility for monitoring budget/fiscal expenditures (typically non-discretionary expenditures) for a work unit of less than department size (programs, activities, projects or small organizational units) or responsibility for fiscal management of capital project(s).
May recommend budget allocations.
Supervisory Responsibilities Supervises and monitors performance for a regular group of employees or department.
Provides input on hiring, discipline, work objectives/goals, performance evaluation, and work assignments.
Typically, a first line supervisor.
PHYSICAL DEMANDS Light physical effort, exerting up to 20 lbs.
occasionally, 10 lbs.
frequently, or negligible amounts constantly or requires walking or standing to a significant degree.
Constant twisting; adequate vision, hearing, talking to use computer, telephone and communicate effectively with others.
Frequent sitting, walking, carrying, pushing/pulling, handling, fine dexterity, bending.
Occasional standing, lifting, reaching, kneeling, crouching, climbing.
NON-PHYSICAL DEMANDS Responsible for appropriate use and maintenance of City equipment, tools and other resources, including work time.
Regular and predictable attendance is expected.
Frequently experiences time pressure, performing multiple tasks simultaneously, working closely with others as part of a team.
May occasionally experience emergency situations, frequent change of tasks, irregular work schedule/overtime, tedious or exacting work.
Rarely noisy/distracting environment.
MACHINES, TOOLS, EQUIPMENT, SOFTWARE AND HARDWARE Typically requires use of standard office equipment and telephone, and related software and hardware; and any other tools and equipment as appropriate or as assigned.
WORK ENVIRONMENT This work is performed in an office environment, where there may be extreme temperatures seasonally.
There is rare exposure to communicable diseases and physical danger or abuse.
The employee is expected to wear appropriate protective equipment as apparent or assigned, if any.